MS Dynamic CRM: A flexible, powerful, easy to use tool to increase your Business Success.
To keep going with the changing market needs, businesses need to work on their strategies so that they perform well without compromising on their growth and profitability. In a growing economy, businesses try to capitalize and expand their customer base and spend aggressively to the new business generation and growth engine. The engine if used effectively can give true business values. Growing organization’s existing customer relationships becomes utmost important for organizations seeking a cost-effective way to nurture business expansion and sustainable growth.
Smart companies maintain to have their focus on investing and optimizing the existing resources and exploiting their efficiencies. They maximize the value of their customer relationships through technologies and tools. Microsoft Dynamics CRM allows organizations to track and leverage every customer interaction to maximize revenue opportunities and improve customer loyalty.
Microsoft Dynamics CRM is for
Sales: Sales force Automation to boost revenues and increase sales pipeline. Highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.
Marketing: With marketing management solution, improve effectiveness and productivity to gain actionable insight into the marketing campaigns.
Customer Service: 360-degree view of the customers helps resolve issues quickly and reduce handling times with advanced customer service software. Automating processes also reduces costs and help to ensure consistent customer service is delivered across all touch points.
With flexible options for deployment, Microsoft Dynamic CRM is being used by leading companies worldwide. It is easy to use and customizable to be the best fit for your organization.
Integrated File System (IFS) CRM
Best-Practice CRM Process Baselines
The IFS CRM Process Manager™ provides the power to mold a CRM solution to fit the unique CRM processes of your business using predefined industry specific CRM process baselines. Use these baselines directly out of the box; or for a custom solution, create a one-of-a-kind database that meets your company's individual CRM needs. Take advantage of best-practice solutions within your industry, while at the same time molding your CRM solution to meet your specific needs.
Easy -to-Use Graphical Environment
Sophisticated enough for professional developers, the IFS CRM Process Manager is easy to learn and use. The graphical environment enables you to quickly and efficiently create a customized solution for your business.
Use the CRM Process Manager to automatically roll out changes to remote users. Once you’ve defined and refined the CRM solution for your company, a simple click immediately creates an Oracle script ready to be used. You gain complete control over your database without ever writing a single line of code.
Multi-lingual with support for over 23 languages, IFS Customer Relationship Management lets you create a unique CRM solution to differentiate your business from the competition.
Configurable user experience with .Net Windows Client
Users can drag-and-drop elements on the screen, minimizing items they don't need and expanding the ones they want. The interface allows a user to see information from more than one screen or record simultaneously. Fewer clicks are required for each action; less time spent clicking and drilling down within fields means increased user productivity.